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How to Sign Up at Jackpot City Casino and Get 100% up to R4,000

This is a real-player guide to easy Jackpot City Casino registration in South Africa. With these step-by-step instructions, you can get your account up and running in minutes on your phone or desktop and secure your R4,000 + 1 Free Big City Wheel spin with an easy FICA verification process.

Shannon Hundermark
S.H.

Last updated: 2025-11-13

Chad Nagel

7 minutes read

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Jackpot City South Africa
BONUS: Get Up To R4000 + Spin on Big City Wheelget bonus
Payout %
97%
No. of Games
500+
Slingo
Megaways
Aviator
Live Games
Reputable License
Slots
Table Games
Instant Win
Must Win Jackpots
  • Trusted brand
  • Big name slot titles
  • 24/7 local support
Full T&Cs apply 18+

How to Sign Up at Jackpot City Casino

How to Sign Up at Jackpot City Casino

How to Sign Up at Jackpot City Casino

  1. 1

    Open your web browser, find Jackpot City's home page and click “Sign Up” in the top right corner. 

  2. 2

    Enter the mobile number, email and password you want to open an account with

    Enter the mobile number, email and password you want to open an account with

    Enter the mobile number, email and password you want to open an account with

  3. 3

    Provide some basic info, such as your ID number and source of funds – required as per FICA regulations.

    Provide some basic info, such as your ID number

    Provide some basic info, such as your ID number 

  4. 4

    Once you’re in, head to the account verification menu and upload a copy of your ID and proof of residence. 

    Once you’re in, head to the account verification menu

    Once you’re in, head to the account verification menu 

  5. 5

    Open your casino wallet to make your first deposit of R50 or more and claim your welcome bonus. 

    Open your casino wallet to make your first deposit of R50

    Open your casino wallet to make your first deposit of R50 

Jackpot City Casino Sign Up Bonus

The Jackpot City Casino Welcome Bonus is a two-part package automatically credited when you make your first qualifying deposit of R50 or more – no bonus code required. 
The first part of the package is the R4,000 Deposit Match Bonus, awarded on your first deposit only. These funds can be used to bet on slots, live dealer games, table games like roulette and blackjack, as well as popular crash games like Aviator, with slots contributing the full 100% towards the 10x playthrough.

The second component is the Big City Wheel spin, which is granted immediately after the first qualifying deposit is made. This wheel guarantees an instant secondary prize, specifically 10 Free Spins on a popular slot (like Hot Hot Fruit) or 5 free flights on Aviator.

Jackpot City Casino Sign Up Bonus

Jackpot City Casino Sign Up Bonus

Jackpot City Casino Sign Up Bonus

Casino Welcome OfferDetails
Maximum Bonus100% up to R4,000 + 1 Free Big City Wheel Spin
Bonus CodeNone, automatically credited
Minimum DepositR50
Wagering Requirement10x 
Maximum ConversionR50,000
Validity7 days to deposit, 30 days to meet playthrough
Game Contribution
  • Slots: 100%
  • Poker: 50%
  • Blackjack & Betgames: 10%
  • Crash Games, Quick Games: 5%
  • Roulette, Game Shows, Craps, Sic Bo, Baccarat: 2%
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Jackpot City Casino Mobile App Registration

Open the menu with the 3 lines next to the Jackpot City logo at the top of your screen. Find the option to download the casino’s mobile app right at the bottom.

Open the menu with the 3 lines next to the Jackpot City logo

Open the menu with the 3 lines next to the Jackpot City logo 

  1. 1

    Open the menu with the 3 lines next to the Jackpot City logo at the top of your screen. Find the option to download the casino’s mobile app right at the bottom

    The app download option will open in the App Store or Play Store

    The app download option will open in the App Store or Play Store

  2. 2

    Find the app on your home page. 

    Find the app on your home page

    Find the app on your home page

  3. 3

    Set up 2-factor authentication for added security.

    Set up 2-factor authentication for added security

    Set up 2-factor authentication for added security

     

  4. 4

    Log in using the account details you just created and start betting. 

    Log in using the account details you just created and start betting

    Log in using the account details you just created and start betting

Jackpot City Casino Sign-Up Requirements & FICA

Jackpot City Casino is a legal operating casino in South Africa, fully licensed and regulated by the local Mpumalanga Economic Regulator. 

This ensures the casino lives up to fair play, security, and responsible gambling practices, which starts with a mandatory player verification process under the Financial Intelligence Centre Act (FICA).
Initially, this means you’ll need to provide your mobile number, email address, ID/passport number, date of birth, and source of income.

You can generally deposit and play with real money straight away, but withdrawals only become available once you verify your account by uploading legible copies of your ID and a valid proof of residence (not older than three months).

Deposit Methods at Jackpot City Casino

After registration, funding your Jackpot City account is simple. While some methods allow deposits as low as R10, it’s still better to make the minimum eligible deposit of R50 if you want to qualify for the welcome offer. 

Deposit MethodMin. AmountMax. Amount
Instant EFT (City Pay, Ozow, Capitec via Pay@)R10R1,000,000
OTT VoucherR10R1,000,000
1Voucher, EasyPay, Blu VoucherN/AN/A
ZapperR10R1,000,000
Credit/Debit Card (Visa/Mastercard)R10R1,000,000
Major Banks (FNB, Standard, Absa, Nedbank)R10R1,000,000
Samsung Pay / Apple PayR10R50,000
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Common Jackpot City Casino Registration Problems & Solutions

Some online players have reported occasional snags during registration, but most issues are simple to resolve with these troubleshooting tips:

  1. ID Number Already in Use: This occurs if you or someone you live with has previously registered. You can try clicking “Forgot Password” to recover the account, or just contact support via Live Chat. Just don’t attempt to open a new account, as it could lead to a permanent ban.

  2. FICA Verification Pending: This means your uploaded documents (ID/Proof of Address) are being reviewed. Give the casino 24-48 hours to complete the process, and proceed with making a deposit and playing for real money in the meantime.

  3. Did Not Receive Verification Code: The confirmation might be in your spam folder, but if you still can’t find it, click “send code again” or contact support.

Pros and Cons of Registering with Jackpot City Casino

Pros

  • R4,000 match bonus + Big City Wheel prizes

  • Low 10x wagering requirement

  • Licensed and regulated in SA

  • User-friendly mobile app for iOS and Android

  • Cons

  • No sportsbook – Casino only

  • Doesn’t offer no-deposit bonuses

  • Jackpot City Casino vs Mzansibet

    Jackpot City and Mzansibet are focused on attracting different kinds of players altogether. Jackpot City is purely casino-focused, offering an enormous range of slots, crash games, and live dealer titles, backed by a superior R4,000 plus instant free prizes welcome package with a highly competitive 10x wagering requirement. 

    Mzansibet, on the other hand, is a sports-focused bookmaker that also offers casino games and Lucky Numbers. 

    So, if you exclusively want the best casino games and low-wagering bonuses, Jackpot City is the clear choice. But if you want to bet on soccer and slots from the same account, Mzansibet is a better fit. 

    Jackpot City Casino vs YesPlay

    YesPlay is best known for its Lucky Numbers offering and a straightforward betting platform most new players can appreciate. Their welcome bonus is typically a 100% match up to R3,000, which is competitive but less lucrative than Jackpot City's. 

    Jackpot City positions itself as a pure, classic online casino, offering a high-quality, curated selection of just over 1,000 games, including Live Dealer, Betgames, and a few popular Crash Games like Aviator. 

    YesPlay splits focus on both their vast casino library of over 9,000 games and a strong emphasis on fixed-odds betting on global lotteries under its Lucky Numbers category. 

    As for the providers powering it all, both platforms feature top-tier names like Evolution Gaming, Pragmatic Play, and Habanero, but Jackpot City includes Playtech and Play'n GO, while YesPlay features Red Tiger. 

    Jackpot City Casino vs Betshezi 

    One of the most obvious differences between these two platforms is that Betshezi offers a much larger overall potential bonus of up to R10,000 (plus a sign-up R50 sports bonus and 25 Free Spins on Gates of Olympus by Pragmatic Play. 

    Betshezi's playthrough is 20x, exactly double that of Jackpot City, which makes Jackpot the more sound choice if you intend on depositing less than R4,000 on your first deposit.  

    In terms of player experience, both platforms ensure an excellent mobile experience and fast withdrawal speeds. While both offer over 1,000 games, Betshezi distinguishes itself with its Spina Shezi branding, and Shezi’s Live Tables, as well as an international Live Dealer gaming centre powered by world-class provider Creedroomz.

    SportsBoom Suggests – Is Jackpot City Casino Worth Signing Up?

    For sure. Jackpot City's dedication to offering a purely casino-focused experience delivers an excellent player experience. While some competitors offer larger bonuses, JC's welcome offer comes out on top where it matters: the wagering requirement. The low 10x playthrough on the R4,000 match bonus is considered competitive for the South African market, making bonus conversion possible and quick. 

    FAQs

    Can I register with Jackpot City Casino if I’m not in South Africa?

    Yes, the platform is legally allowed to accept non-South African players, but as an accountable institution under South Africa's Financial Intelligence Centre Act (FICA), the operator is legally obligated to establish and verify the identity of all clients, regardless of nationality.

    What documents do I need to open a Jackpot City Casino account?

    Before you can make any withdrawals, you must submit both a copy of your ID and proof of residence, no older than 3 months per FICA regulations.

    How long does Jackpot City Casino registration take?

    Creating an account and uploading your documents takes about 3 minutes. You will be able to make a deposit and play with real money straight away, but getting verified might take another 24 hours, so withdrawals will be put on hold for that short period. 

    Is Jackpot City Casino legal and safe for South African players?

    Yes. you can rest assured that Jackpot City undergoes regular auditing to ensure fair gaming and player safety, as they are licensed and regulated by the local Mpumalanga Economic Regulator.

    What welcome bonus will I get when I register at Jackpot City Casino?

    You can claim a 100% match deposit up to the value of R4,000, plus one free Big City Wheel spin on a minimum deposit of R50.

    Shannon Hundermark
    Shannon Hundermark Casino & Sports Writer

    Shannon Hundermark is an iGaming and sports writer focused on creating genuinely valuable content. Published on Business2Community and Gamblingsites.com, Shannon draws on personal experience to deliver objective, well-researched reviews and guides, with the intention of helping real players worldwide make informed decisions.